FREQUENTLY ASKED QUESTIONS

At JDE Peet's, we recognise that our business activities impact the environment and the communities in which we operate. Sourcing our raw materials responsibly, taking care of the environment, and engaging our own employees and communities are all important principles that guide our business activities. Within this context, our sustainability strategy focuses on those issues that are most material to our business and where we can have the greatest impact given the reach of our operations, supply chain and value chain. In line with feedback from our stakeholders, our corporate responsibility strategy is underpinned by a commitment to Responsible Business Practices and is built on three pillars:

• Responsible Sourcing – Sourcing for better: We are championing regenerative agriculture to enhance livelihoods and positively impact our planet
• Minimising Footprint – Towards planet positive: We are striving towards a planet-positive supply chain through innovation and collaboration on sustainable solutions
• Connecting People – We are engaging colleagues and communities through the joy of coffee and tea to support wellbeing and promote equal opportunity

More information can be found in the Sustainability section of our website and in our 2023 Annual Report.

At JDE Peet’s, we focus on those issues that are most material to our business and where we can have the greatest impact given the reach of our operations, supply chain and value chain. In line with feedback from our stakeholders, we have set primary targets for our sustainability programme which can be found in the Sustainability section of our website and on page 43 in our 2023 Annual Report.

One of our most material challenges is the responsible sourcing of coffee & tea, our two key raw materials, which are grown in countries that face significant socio-economic and environmental challenges. Common Grounds aims to address these challenges by identifying the main issues occurring along the entire supply chain, so that we can work with supply chain participants to develop solutions that ultimately lead to value creation for the company and our stakeholders.

We believe responsible sourcing is about understanding our supply chain and taking action to avoid and mitigate the risk of negative impacts when sourcing agricultural commodities. Our Responsible Sourcing Principles and our Supplier Code of Conduct address the key risks we have identified, such as working conditions, environmental practices, safety standards and human rights.

Our response through Common Grounds is to co-fund the development of resilient coffee cultivars and the promotion of regenerative agricultural practices, as well as investing in projects to build the capacities of smallholder farmers. We believe that training farmers in regenerative agriculture will lead to improved coffee yields and farmers' income, while helping to prevent deforestation. This will contribute to a sustainable coffee supply going forward, benefiting all of our stakeholders.

Also further down the supply chain, in the production and packaging of our products, we manage the use of resources (“Minimising footprint” p68 in our 2023 Annual Report), limit the environmental impact and promote circularity (“Working towards sustainable packaging and reduced waste” on p75 in our 2023 Annual Report).

More information can be found in the Sustainability section of our website and on p15 (Our sustainable supply chain) and p42 (Common Grounds) in our 2023 Annual Report.

We report on our sustainability metrics, goals and performance in our 2023 Annual Report and in the dedicated Sustainability section of our corporate website.

Our Code of Conduct governs our business decisions and sets the standards we require from our employees when conducting business. The Code of Conduct applies to our employees, consultants and temporary employees. The principles embodied in the Code of Conduct guide us to act with integrity and inspire trust anywhere we do business. You can find more detailed information about JDE’s and Peet’s Code of Conducts here.