JDE Peet’s recognises the importance of effective grievance mechanisms for any potential breaches of our Human Rights policy, international conventions on human rights, and all other JDE Peet’s policies, codes, and procedures.
We actively encourage everyone to Speak Up about any concerns they may have about our operations, particularly in relation to suspected human rights violations and misconduct. Multiple Speak Up channels are accessible to employees and external parties to quickly and effectively raise questions and concerns, in confidence and without fear of retaliation.
All human rights-related concerns shared through Speak Up are assessed and investigated when made in good faith. Substantiated concerns are addressed through appropriate remediation actions.
To learn more about our grievance mechanisms, please visit Speak Up.